FREQUENTLY ASKED QUESTIONS
Where should I start?
If you're totally new to hand lettering, check out my Beginner Starter Packs! If you have a little experience and just want more traceable worksheets, tutorials, or new supplies, check out my subscriptions!
What is your return/refund policy?
Since digital files cannot be un-sent, all workbook/worksheet sales are final. As for physical products, unless there is something wrong with the product, all sales are final, but can be refunded if the product has not yet shipped. Feel free to reach out if you have questions or concerns!
How long does it take to receive my item?
Digital items will be sent to your email immediately after purchase. Physical items will be shipped in 1-3 business days via USPS Ground and typically take 2-3 days to arrive. International packages typically take 1-3 weeks to arrive.
Are the workbooks available inside the subscription?
No, the workbooks are exclusively in the shop and the subscription worksheets are exclusively in the subscription. All subscribers receive a coupon code to use on shop items!
What is the extras site?
The extras site is a password protected site for subscribers only. It contains extras of many of the items (pens, papers, tools, etc.) that I've sent to my subscribers in the past! All of the items are sold as singles (often sold only in sets elsewhere) and subscriber coupon codes apply!
Still have questions?